Privacy Policy
At Buck Well Pros, we are committed to protecting the privacy of our website visitors. This policy outlines how we handle your personal data when you use our site and submit information through our forms.
Who we are
Our website address is: https://buckswellpros.com. We act as a local lead generation network connecting homeowners with independent water well pump contractors and plumbing repair service technicians across Bucks County, PA.
Information We Collect and Why We Collect It
Contact Forms & Lead Submission
When you submit a request on our website via a quote or contact form, we collect the data shown in the form fields. This typically includes your name, phone number, zip code, and details about your well pump issue.
We collect this information strictly to connect you with a qualified local service technician who can resolve your water emergency. By submitting a form or calling our listed tracking numbers, you consent to having your contact details shared with our trusted local contracting partners.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
The contact information, service location addresses, and phone numbers you provide through our lead generation forms are shared directly with professional, licensed local well pump repair technicians to fulfill your service request. We do not sell or rent your personal information to third-party marketing companies.
Additionally, if you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments and automated form submissions may be checked through an automated spam detection service.